At Hotel Bholenath Nepal, we value your time and understand that travel plans can change. Our cancellation and refund policy is designed to be fair and transparent:
Cancellation Policy
-
Free Cancellation:
Cancellations made 48 hours or more before check-in are eligible for a full refund. -
Partial Refund:
Cancellations made within 24–48 hours of check-in will incur a one-night stay charge; the rest will be refunded. -
No Refund:
Cancellations made less than 24 hours before check-in, or no-shows, are non-refundable.
Refund Process
-
Approved refunds will be processed within 7–10 business days.
-
Refunds will be credited to the original payment method.
-
For cash payments, guests must visit the front desk with proper identification for a manual refund process.
Special Notes
-
Any transaction or gateway charges are non-refundable.
-
Promotional or non-refundable bookings are not eligible for cancellations or refunds.
-
In case of emergencies (like natural disasters or flight cancellations), please contact our support team — we handle such requests on a case-by-case basis.
Need Help?
If you have any concerns or would like to cancel your booking, contact us:
-
Phone: +977-XXXXXXXXXX