Privacy Policy
At Hotel Bholenath Nepal, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Full name, email address, phone number, government ID/passport details, payment information.
-
Booking Details: Room type, dates of stay, number of guests, special requests.
-
Technical Data: IP address, browser type, device details, location (if enabled).
-
Communication Data: Emails, inquiries, or feedback submitted through our website or customer service.
2. How We Use Your Information
We use your data to:
-
Confirm and manage hotel bookings.
-
Contact you regarding your reservation or stay.
-
Improve our website and services.
-
Respond to inquiries or feedback.
-
Send promotional emails (with your consent).
3. Data Protection
-
Your personal information is stored securely.
-
We use encryption and secure servers to protect your data.
-
Only authorized hotel staff can access your information when necessary.
4. Cookies
Our website uses cookies to:
-
Improve user experience.
-
Track website traffic (e.g., Google Analytics).
-
Remember your preferences.
You can choose to disable cookies in your browser settings.
5. Third-Party Services
We may use trusted third-party services (e.g., payment gateways, analytics tools) that have their own privacy policies. We ensure these services meet necessary data protection standards.
6. Sharing Your Information
We do not sell, trade, or rent your personal data. We may share your data:
-
With government authorities, if legally required.
-
With service providers (e.g., SMS gateway, payment processor) under confidentiality agreements.
7. Your Rights
You have the right to:
-
Access your personal information.
-
Request correction or deletion of your data.
-
Withdraw consent for data usage (where applicable).
To exercise these rights, please contact us.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent.
9. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with a new “last updated” date.
Last Updated: July 25, 2025
Contact Us
If you have any questions or concerns about this policy:
-
Phone: +977-XXXXXXXXXX
-
Address: Gaushala,Kathmandu